Our top priority during the COVID-19 pandemic is the health, safety and wellbeing of our staff, volunteers, clients and dogs. We have adopted a cautious approach to ensure we do everything possible to protect everyone connected with the charity. We have reviewed our operating protocols for all aspects of our work. These are regularly updated in light of our experience and to reflect new guidance from the government or other appropriate health and veterinary agencies.
We have had to consider how we can best support our staff, dogs, clients, volunteers and partners through these challenging times. It remains our clear priority to put the health and wellbeing of both people and dogs at the heart of all we do. We will therefore be limiting ‘in person’ interaction across the charity to exceptional situations only over the coming weeks. All other support and interaction will be done through virtual means.
Our Fundraising, Marketing and Communications teams will continue to work from home. The new restrictions make their role more difficult but ever more vital in protecting the future of our life-changing work. For details of how you can support us, click here.
Support to our clients and volunteers will also continue to be provided on a virtual basis where we are unable to do so in person.
We are committed to supporting our clients, volunteers, partners and other stakeholders through this difficult period and are managing our resources carefully to enable us to do this. The Government’s furlough scheme now offers the flexibility of reduced working hours for staff members who are not able to do their role in full due to the lock down restrictions. We will utilise this scheme while still enabling us to provide good levels of support across all our services over this period.
These are clearly extraordinary times. I want to thank everyone in our committed team of staff and volunteers who are rising to the occasion yet again to help us steer a steady and safe path through this difficult period.